Accessibility Queries Department

The Accessibility Queries Department handles public inquiries regarding accessibility, the Equal Rights for Persons with Disabilities Law, 5758-1998, and exemption requests. The department responds to inquiries of persons with disabilities regarding their rights, and inquiries of those required to implement adaptations regarding their obligations. The department operates in close cooperation with the Accessibility Department of the Commission for Equal Rights of Persons with Disabilities and consults with it on professional issues.

​Mail address:

Ministry of Justice, Commission for Equal Rights of Persons with Disabilities, 29 Salah Al-Din St., Jerusalem.

Our offices are located at:

"Migdalei Habira", 37 Yirmiyahu St., Bldg. A, 9th Floor, Jerusalem, near the central bus station.

Reception Hours

The Accessibility Inquiries Department can be reached by telephone, fax, mail or email.

By Phone

Phone inquiry hours: Sunday – Thursday, 09:00-15:00.